Progress across our Sustainability Roadmap 2030
Energy efficiency of products
High energy efficiency as a standard
More than 75% of elevators based on our new modular platform sold in 2025 achieved A-class energy efficiency ratings (ISO 25745-2:2015) as standard, not as a premium option. Our escalators and moving walks reach A+++ ratings (ISO 25745-3:2015). Energy efficiency is built into product design – from energy-minimizing components to intelligent, performance-optimizing features – giving customers solutions that combine exceptional performance with top-tier efficiency.
Resource efficiency
Stepping up recycling
In 2025, we further reduced the carbon footprint of our escalators. We increased the share of recycled aluminum used in the manufacture of escalator steps to 85%. Additionally, we started to recover used aluminum steps from our decommissioned escalators and remanufactured them to our quality standards. Together, these approaches to resource efficiency and circularity lower embodied carbon without compromising quality.
Resource efficiency
Low-carbon-emission steel elevator
In 2025, we manufactured our first elevators using low-carbon-emission steel for a customer pilot. With steel accounting for the largest share of elevators’ embodied carbon, this directly addresses a critical impact area. The certified steel was produced using methods –including increased scrap rates and electric arc furnace technology – that cut emissions by up to 75% compared with conventional production while maintaining the same strength and reliability.
Circularity
Embracing refurbishment
Building on our longtime practice of component repair, we have established refurbishment centers near major production sites and key markets. Here, select electrical components, such as inverters and circuit boards, are refurbished to original specifications and rigorously tested before returning to service. We are investing in technical training and partnering with original suppliers to ensure quality standards. This extends product life cycles, reduces waste, and supports a circular industrial ecosystem.
Value chain engagements
Decarbonizing our value chain starts with good-quality data
A significant share of our scope 3 footprint relates to suppliers, where emissions data vary widely – adding complexity to reduction efforts. In 2025, we launched our supplier engagement program with a tool that calculates supplier footprints using primary data for purchased materials and components. Our largest suppliers are now enrolled, completing detailed questionnaires that generate granular, methodology-based insights. This strengthens carbon accounting and enables us to identify hotspots and reduce embodied carbon with suppliers. The program will expand in coming years.
Health and safety
Learning from the field: a new approach to safety
In 2024, we moved beyond traditional compliance protocols to develop the Operational Learning Event (OLE), treating gaps between planned procedures and actual fieldwork as sources of insight rather than examples of non-compliance. Certified facilitators work with technicians to analyze how work is performed and identify safety, quality, and efficiency improvements. This has fostered a speak-up culture in which frontline expertise drives continuous improvement across operations, design, and training.