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Annual Report 2023

Annual Report 2023

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Annual Report 2023

Annual Report 2023
Annual Report 2022
Annual Report 2021

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Table of contents for the Annual Report 2023 report

Milestones Statement of the Board of Directors About Schindler Business model Business driversEnhancing the quality of urban living

São Paulo, Brazil Bengaluru, India Seattle, USA Guangzhou, China Paris, France

Innovation and technology

Schindler MetaCore BuildingMinds

Business review

Driving mass connectivity Our new standardized modular elevator platform A new solution to flexibly repurpose buildings Business year 2023

Examples of major orders

Orders in Asia-Pacific Orders in the Americas Orders in EMEA

Information for our shareholders

Five year overview Registered share/participation certificate Financial calendar

Financial Statements

Consolidated Financial Statements

Consolidated income statement Consolidated statement of comprehensive income Consolidated balance sheet Consolidated statement of changes in equity Consolidated cash flow statementNotes to the consolidated financial statements

1 General information 2 Basis of preparation 3 General accounting policies 4 Revenue 5 Segment reporting 6 Employees 7 Other operating expenses 8 Financial result 9 Financial instruments and risk management 10 Accounts receivable 11 Financial assets 12 Accounts payable 13 Accrued expenses 14 Financial debts 15 Contract balances 16 Inventories 17 Property, plant, and equipment 18 Leases 19 Intangible assets 20 Provisions and contingent liabilities 21 Income taxes 22 Equity and earnings per share 23 Business combinations 24 Cash flow statement 25 Related parties 26 Material Group companies

Report of the statutory auditor

Report on the audit of the consolidated financial statements

Financial Statements of Schindler Holding Ltd.

Income statement Balance sheetNotes to the financial statements

1 Business activities 2 Basis of preparation 3 Financial result 4 Financial assets 5 Prepaid and accrued expenses 6 Investments 7 Interest bearing liabilities 8 Other current liabilities 9 Equity 10 Contingent liabilities 11 Equity instruments and PSUs allocated 12 Levels of participation 13 Significant shareholders

Appropriation of available earningsReport of the statutory auditor

Report on the audit of the financial statements

Corporate Governance

1 Group structure and shareholders 2 Capital structure 3 Board of Directors and Committees of the Board 4 Group Executive Committee 5 Compensation, participations, and loans 6 Shareholders’ participation rights 7 Change of control and defensive measures 8 Auditing body 9 Information policy 10 Close periods

Compensation Report

1 Governance 2 Compensation principles 3 Compensation system for the Board of Directors 4 Compensation system for the Group Executive Committee 5 Compensation for the reporting year 6 Compensation for the previous year 7 Benefits for former members of governing bodies 8 Loans and credits 9 Proposals to the General Meeting of Shareholders 2024 10 Levels of participation 11 External mandatesReport of the statutory auditor

Report on the audit of the compensation report

Nonfinancial Report

1 Business model People Society Customers Planet Shareholders 2 Main risks arising from Schindler’s own business operations, the supply chain, and products and services 3 Addressing the main risks and due diligence 4 Key figures and performance indicators 5 About this report GRI content indexIndependent practitioner’slimited assurance report

Scope and subject matter Criteria Inherent limitations Management’s responsibility Independence and quality management Practitioner’s responsibility Summary of the work performed Conclusion Intended users and purpose of the report

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Driving mass connectivity

By the end of 2023, more than 30% of Schindler’s maintenance portfolio was linked to the cloud. Remote monitoring and resolving issues via cloud-based algorithms result in higher uptime, less physical visits, and a better customer experience. Revenue from digital services grew more than 50% in 2023.